CAGE CASHIER

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Location: Casino & Lodge

Address: Anacortes, WA

Organization: Cage

Job Type: Full-Time

SUMMARY

Responsible for obtaining and balancing bank daily.  Performs and records cash, chips and other negotiable transactions in support of Gaming operations.  Must perform even exchanges efficiently and in a courteous manner.

Provides outstanding customer service to casino guests by promoting excellent guest relations while providing information and/or assistance concerning the casino including, general casino information, Player’s Club transactions, data entry, answering and directing calls.  Must maintain a professional appearance and demeanor at all times when on property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Greets and assists guests at the Cash Cage counter;
• Redeem slot tickets;
• Assist in E-Check cashing and Payroll Check cashing;
• Perform even exchanges efficiently, following specific cash and coin handling procedures;
• Assist with Canadian currency exchanges;
• Assist in Credit/Debit Card Advances;
• Payout Jackpots;
• Assist Team Members from other departments in tokes, revenue, cash disbursements, cash received and any other cash/cash equivalent recording needed.
• Have knowledge of and comply with all company policies and procedures, MICS, Gaming Regulations and BSA/AML requirements;
• Assists in promotions and player events involving the Marketing Department;
• Always stays familiar with promotions, events, games and casino happenings to keep guests well informed;
• Provides information regarding casino services including: Valet, Gaming, Dining, Stay and Play, RV Park and events;
• Promotes the Player’s Club to the guest by accurately explaining the functions of the club and the benefits of being a member;
• Assists guests in completing Player’s Club applications;
• Issues new and replacements cards for guests;
• Enters membership information into computer;
• Maintains and assures the proper handling and routing of all paperwork;
• Must maintain the strictest confidence of any and all confidential information disclosed by Swinomish Casino or a guest of the Casino;
• Maintains a clean and organized work area;
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed;
• May assist guests in the Players Club if needed.
• Other duties as assigned by an immediate Supervisor or Manager.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED).  Must be at least 18 years of age and have an outgoing personality and strong communication skills. Prior experience with cash handling, multi-line telephones and computer skills desired. Must be able to handle multiple tasks quickly and accurately. Experience working with the public and providing a professional image. Must be able to use a 10-key adding machine.